AliExpress

FAQ	Answer
Who are AliExpress?	Right, listen, AliExpress, not many people know this, is a massive online marketplace from China, a proper worldwide shop, see, selling everything on the cheap, directly from thousands of sellers, so you can get a lot of stuff, but you've got to watch the quality, mind you, and use your head, obviously.
Who does AliExpress ship with in the UK?	Right, listen, most of my little parcels from AliExpress usually arrive with Royal Mail or Evri, you see, they handle that final stretch, the "last mile" as they call it, but larger items, proper big ones, might come via someone like DHL or DPD, depending on the seller and which shipping option you picked, obviously.
What is the AliExpress discount code?	Right, listen, there isn't just one magic code, you see; they change constantly, those blighters. You've got site-wide ones like D70 for orders over a certain amount, or maybe a new user code for your first punt, but you've got to check reliable sites or their app for the latest, proper deals, mind you.
Where to add discount code AliExpress?	Right, listen, once you've put your bits and bobs in the old shopping cart, you proceed to the checkout page, you see. On that final page, usually under the order summary, you'll find a box labeled "Promo Code" or "Coupon Code". You just type the code in there, click the 'Apply' button right next to it, and the discount should show up in your total, if it works, obviously.
Where can I get AliExpress coupons?	Right, listen, you can find those little beauties, the coupons, all over the shop, really. Look in their official app's "Coupons" section, that's a proper goldmine, or keep an eye on the product pages themselves for seller-specific deals. You can also sign up for their newsletter, follow their social media for exclusive codes, or check reliable third-party coupon websites. And for new customers, there are special "Welcome Deals", you see, so use your head and you'll find a bargain.
Where is AliExpress located in UK?	Right, listen, AliExpress is a proper Chinese outfit, part of the big Alibaba Group, you see, so they don't have a main physical headquarters or shop in the UK for customers to go to. All the business is done online, with sellers mostly based over in China shipping the goods directly to your door, so you won't find a local office, you've got to use their website's help centre for any problems, obviously.
Where are AliExpress based?	Right, listen, AliExpress is a proper Chinese firm, part of that huge Alibaba Group empire, you see, and their main base, the headquarters, is located in Hangzhou, China. All the business is handled from there, a massive, online operation with sellers shipping directly from China, so you won't find a local office or shop to visit, mind you.
Who AliExpress ship with?	Right, listen, AliExpress works with a whole load of carriers, you see. For the cheap stuff, it's often their own Cainiao logistics or China Post, but for quicker, proper deliveries, they use the big boys like DHL, FedEx, or UPS, and in your local country, it's usually handed over to the local post, like Royal Mail, obviously.
Who owns AliExpress?	Right, listen, AliExpress is owned by the massive Chinese tech and e-commerce giant, the Alibaba Group. It was co-founded by Jack Ma and his team back in 1999 as a business-to-business platform, later launching AliExpress in 2010 to cater to international consumers, you see, so it's a big, publicly-traded company, not just one fella's project.
Who are AliExpress?	Right, listen, AliExpress is a massive Chinese online marketplace, part of the big Alibaba Group, you see, where thousands of independent sellers sell all sorts of things, often very cheaply, directly to customers worldwide, so it's a huge virtual superstore, not a single shop with its own stock, obviously.
Who delivers AliExpress?	Right, listen, the actual delivery is handled by a bunch of different people, you see. In China, it's often their own logistics arm called Cainiao, but once it hits your country, it's usually passed to local carriers. In the UK, that's generally Royal Mail or Evri, and for proper express deliveries, it could be big boys like DHL or FedEx, depending on what you paid for, obviously.
Who pays foor return shipping on AliExpress?	Right, listen, who pays for the return shipping on AliExpress is a bit complicated, you see. If a product has that proper "Free Return" badge on its page, then you don't pay a thing, they provide a prepaid label. But if you just change your mind and there's no badge, you, the buyer, are responsible for the postage back to China, which can cost a small fortune, mind you, so check for that badge first, obviously.
Who pays AliExpress tariffs?	Right, listen, who pays those tariffs depends on the seller and the shipping method, you see. For some, it's "Delivered Duty Paid" (DDP), where the seller handles it all, including customs charges. For others, it's "Delivered Duty Unpaid" (DDU), meaning you, the buyer, get landed with the bill when it reaches your country.
Who is the seller on AliExpress?	AliExpress functions as an online marketplace that connects independent Chinese businesses and manufacturers with buyers. Therefore, AliExpress itself is not the seller of the products. The seller is the individual store or business that lists the product on the AliExpress platform. You can find the name of the seller on the product page. It is recommended to check the seller's ratings and reviews before making a purchase.
What is AliExpress UK?	Right then, listen to me, you know. This 'ere AliExpress UK is a bleedin' massive online shop, like a proper enormous market, innit? You get everything, direct from the factory, dirt cheap, delivered straight to your door, guv'nor. You gotta be a bit smart, mind you, but there's some real bargains to be 'ad if you look proper hard.
What is AliExpress standard shipping?	Right, this 'ere Standard Shipping on AliExpress is their basic way of gettin' your bits and bobs from China, you see. It's a bit of a slow boat, mind you, could be two weeks, could be six, you never rightly know when it'll show up. It's tracked, though, so you can keep an eye on your little package, like. It's cheap as chips, that's the main thing. A proper bargain if you've got the patience, guv'nor.
What is AliExpress Business?	AliExpress Business is for small businesses and entrepreneurs who want to buy products in bulk directly from manufacturers, often at lower prices. It's designed to make sourcing stock easier for online shops, providing features like special pricing, verified suppliers, and necessary paperwork. It can be a useful tool for those looking to find products for their business.
What is AliExpress and is it legit?	Right then, listen, the site itself is bleedin' legit, part of that big Alibaba group, you know. But it's a marketplace, like a massive boot sale, where you get thousands of different sellers, guv'nor, so you've got to be a bit careful. There are some dodgy ones floggin' fakes or pullin' fast ones, so check the reviews proper hard, don't buy expensive brand names, and use their 'Buyer Protection' if things go sideways, you see. Common sense, that's the key to a proper bargain.
What is the AliExpress app?	Right then, the AliExpress app is just a little program for your mobile phone, innit? It makes that massive online market fit right in yer pocket. You can browse all the goods, track yer packages, and find a bargain while yer sat on the bus. It's quite handy, really, a proper modern convenience for a cheeky bit o' shopping, you see.
What is AliExpress shipping?	Right then, AliExpress shipping is simply 'ow they get the stuff from the sellers' warehouses, mostly in China, over to your 'ouse, you see. You've got options, guv'nor, from the dead cheap but slow 'Standard' or 'Saver' shipping, which takes ages, to a faster courier service if you pay for it. Always check the costs and times before you buy; it's all about bein' smart with your brass, innit?
What are the AliExpress reviews like?	Right then, reviews on AliExpress can be a bit tricky, you see. Plenty of 'em are helpful with pictures, but you've got to watch out for the fakes. Always check the seller's rating, anything below 4.5 is a bit dodgy. Don't be a plonker, do your homework, and you might bag yourself a bargain.
Where does AliExpress ship from?	Right then, listen up. Most o' the time, your bits and bobs are shipped straight from China, guv'nor. But some sellers, the clever sods, they have local warehouses, in places like the UK, the US, or Spain, to get things to you faster, you see. So you can filter by 'ship from' country to find a quicker delivery if you're willing to pay a bit more. Common sense, innit?
Where are messages on AliExpress?	Right then, if you're lookin' for your messages on that AliExpress app, you want to open it up and tap that little bell icon at the very top right, you see. That there's your inbox, guv'nor, where all the seller chats and notifications are kept. On the website, it's called the 'Message Centre' and you can find it under your account section. It's a bit of a fiddle, but common sense prevails.
Where are the reviews on AliExpress?	To find reviews on AliExpress, navigate to the product page for the item you are interested in. Scroll down on the product page, and you will see a section labeled "Reviews" or "Feedback." This section displays customer ratings, comments, and often includes photos from buyers. You can typically filter reviews to see those with pictures, videos, or from specific countries. Checking reviews before making a purchase can be helpful.
Where is the tracking number on AliExpress?	Right then, you want to know where that bleedin' tracking number is on AliExpress, do ya? It's simple, guv'nor. First off, you gotta log into your account, yeah? Then, find "My Orders." See it? Good. Click on that, find the order you're lookin' for, and there should be a button that says "Track Order" or somethin' similar. Click that, and the number, your golden ticket, should be right there. Easy peasy.
Where to track AliExpress order?	To track your order, log into your AliExpress account, go to 'My Orders', find the order you're looking for, and click 'Track Order'. You can also use the tracking number on an external site like 17TRACK or Cainiao for more details.
Where to return AliExpress?	Right then, you've got this bit of kit from AliExpress, see? And it's not quite right. What you do is, you log into your account, find the order, and open a dispute. Follow the steps they give you, and they'll tell you where to send it back. Easy as a Sunday roast, that is.
Where are my orders on AliExpress?	Right then, you just log into that account of yours on the app or website, go to the 'My Orders' section, and every bit of gear you've ever bought from there will be right there, easy peasy, you get me?
When is the next AliExpress sale?	Right then, the next big one is the 11.11 Global Shopping Festival, starting with a warm-up on November eighth, with the main event on the tenth, see, so get your list ready, 'cause that's when you'll find the real deals, you get me, eh?
When does AliExpress ship?	Right then, listen here, the time it takes for a seller to actually ship your order can be a couple of days, sometimes even up to a week, you see. After that, the delivery time is a right old mixed bag, from a week if you're lucky with a premium service, to over a month with the standard free shipping. It's a game of luck, really.
When is AliExpress Choice Day?	Right then, listen, the Choice Day event is a monthly shindig that usually kicks off on the first day of every month and runs for a few days, so you can expect the next one to start on the first of the month, you get me? Keep an eye on the app for the warm-up period, simple as that.
When is AliExpress Black Friday?	Right then, the AliExpress Black Friday event is a big to-do, me old china, with the main sale kicking off on November twenty-second and running all the way through to the thirtieth. There's even a warm-up from the nineteenth to the twenty-first where you can start getting your bits together, you see. It's followed by Cyber Monday, so you've got plenty of time for a proper bargain hunt.
When is free shipping on AliExpress?	Right then, listen, there aren't specific "free shipping days" on AliExpress; it's up to each seller, see. You can use the free shipping filter when you're browsing, and some 'Choice' items have free shipping with a minimum spend, usually around ten quid. So it's not a 'when', it's a 'which seller', you get me?
When can I cancel an order on AliExpress?	Right then, listen to me, you can cancel your order easy-peasy before it's shipped, that's the trick. Once it's in the post, the seller has already sent it on its way and you can't stop the bladdy thing. If that happens, you have to wait for it to arrive, and then sort out a return through a dispute, you get me, eh?
When is 11.11 on AliExpress	Right then, the big 11.11 sale kicks off proper on November eleventh, of course, but you'll want to get in on the warm-up, which starts on the eighth and runs until the tenth. That's when you fill your basket, see, for the main event to grab those bargains between the eleventh and the nineteenth.
Why is AliExpress so cheap?	Right then, it's cheap as chips because you're buying straight from the factories in China, you see, cutting out all those middlemen's markups. They make millions of the same thing, which keeps the production costs and labor expenses right down, so the sellers can shift 'em for next to nothing, you get me, eh?
Why is AliExpress so bad?	Right then, people say it's a bit of a gamble, see; you might get proper tat, things not as described, or even fakes because there's a lot of dodgy sellers. The shipping can take a bloody age, months sometimes, and if there's a problem, dealing with customer service to get your money back can be a right old 'eadache, a proper nightmare, you get me, eh?
Why does AliExpress take so long to ship?	Right, listen very carefully: the reason, you see, is that most sellers are in China, so your little package travels a terribly long, circuitous distance, often on the cheapest, slowest possible shipping option like a rowboat, then it gets stuck in some customs line, especially during Chinese New Year, you know.
Why AliExpress shipping is expensive?	Right, listen: the shipping, you see, is expensive because the goods come all the way from China, a very long trip. The cost of containers and fuel has gone through the roof, especially with all these global supply chain problems, you know. Plus, the sellers have to cover their backs for potential losses, so they put it on the shipping to make a bit of money. It's a complicated business, a real palaver, if you ask me.
Why is AliExpress in Chinese?	AliExpress is a Chinese company, and as such, it defaults to the Chinese language. While it attempts to determine your location and language preference based on your IP address, this process is not always accurate and may result in the site appearing in Chinese even if you are located elsewhere. You can usually change the language settings within your account or on the website directly.
Why AliExpress is not working?	Right, listen very carefully: if your AliExpress isn't working, it's probably one of those silly technical glitches, you see. Either their servers are a bit overloaded with all us shoppers, or maybe your own browser's cache and cookies are causing a right palaver. It's not a proper global outage, you know, just a little hiccup, so clear your settings or try the app, that should sort it out.
Why is AliExpress better than Temu?	Right, listen very carefully: AliExpress is often better for its massive, diverse selection of millions of products, especially if you're a business looking for bulk pricing or dropshipping integrations, you know. Temu, while cheaper with faster shipping for a casual shopper, offers a more limited, curated range, and not the same business flexibility, you see, so for serious variety, Ali's your best bet.
Why is AliExpress shipping free?	Right, listen very carefully: there's no such thing as 'free shipping', you see; the cost is simply included in the item's price, and the sellers, mostly from China, use a heavily government-subsidized, incredibly slow postal system, meaning it might take a month or two to reach you, but it keeps the upfront cost low, you know, a clever little trick.
Why is AliExpress down?	Right, listen very carefully: AliExpress might not be down for everyone, you see. It could be a technical hiccup on your end, perhaps a bit of a sticky internet connection, a few too many digital crumbs in your browser, or maybe that VPN's causing a bit of bother. Or, just maybe, the site's having a quick tune-up, so give it a tick and it should be right as rain.
Why is AliExpress order unsuccessful?	Right, listen very carefully: an unsuccessful order usually means there's a hitch in the system, you see, either a security flag on your account, perhaps for using too many coupons or multiple accounts, a simple payment failure from your bank with insufficient funds, incorrect card information, or the seller's run out of stock.
How AliExpress works?	AliExpress connects international buyers directly with a large number of sellers and manufacturers, predominantly located in China. These sellers offer a wide range of products at competitive prices, often close to factory cost. The platform typically holds the buyer's payment and releases it to the seller only after the buyer confirms receipt and satisfaction with the order, providing a layer of buyer protection.
How AliExpress delivery works?	Right, so you order a little something from China, see, and that parcel goes on a proper trek, hopping on planes and ships across the world. It’s a long journey, mind you, but it’s cheap as chips, which, not a lot of people know that, is how they get you such a bargain. It turns up when it turns up.
How AliExpress dropshipping works?	When someone buys something from you, you just hop on over to AliExpress, order the item from a supplier, and get 'em to ship it directly to your customer's doorstep. You pocket the difference in price; a tidy little earner, that is.
How AliExpress shipping works?	Now see here, guv'nor, getting your bits from AliExpress, it's a bit like a lucky dip, innit? The speed depends on the seller, could be a few weeks with standard, or fork out a bit extra for express if you're in a hurry. Comes from all over the shop, China mostly, and ends up with your local postman. Simple as that.
How AliExpress is so cheap?	Right, so the prices are remarkably low because you're buying straight from the manufacturers in China, see, which cuts out all the greedy middlemen and their markups. They've got lower labour costs, massive production volumes, and fierce competition among sellers, which, not a lot of people know, drives prices right down. You get a bargain, simple as that.
How AliExpress returns work?	Right, so if something's not right, you've got to open a proper "dispute" online within fifteen days of getting it, see. If the item's faulty, the seller should cover the return postage, which, not a lot of people know, can be a pain if it's going all the way back to China. But some items have "free returns" to a local warehouse, making it much easier to get your money back.
How AliExpress Coins work?	Right, so you collect these little digital trinkets, the "coins," every day or by playing their daft games in the app, which is a bit of a palaver, innit? Then, you can use 'em for a small discount at the checkout, a few cents here and there, or sometimes exchange 'em for specific coupons or special deals; it's a bit of a lottery, mind you, but every penny saved is a penny earned.
How AliExpress make money?	Right, so they're not a charity, you see; AliExpress takes a little slice of the pie from every single sale made on their platform, a commission of about five to eight percent, depending on what the seller's flogging. Plus, some sellers pay an annual fee for using the service, so that's how they keep the whole machine running, simple as that.
How AliExpress ships?	Right, so after you've paid up, the seller packs your bits and bobs, see, then it either goes to a big sorting place run by AliExpress, or they use their own couriers, like the local post, or fancy ones like DHL. It's a right old journey from China, so you pick if you want the cheap, slow boat, which could take a month or more, or pay a premium for a plane and get it in a week; it all ends up with your local postie in the end, mind you.
How does AliExpress returns policy work?	Right, so you've got fifteen days after that parcel lands on your doorstep to kick up a fuss if something's not right, see. You open a "dispute" online, provide some pictures, maybe a video, and the seller has five days to sort it out. If they don't, AliExpress steps in to mediate. You might get a pre-paid label for "free returns" if it's available, otherwise, you might be footing the bill to send it back to China. It's a bit of a process, mind you.
Do you pay customs on AliExpress?	Right, so for orders under a hundred and thirty-five quid, they sort the twenty percent VAT at the checkout, so you don't get any nasty surprises at your door, see? But if it's over that value, then you're liable for the VAT, customs duty, and a handling fee from the courier, which, not a lot of people know that, you pay before they hand over the goods.
Do I have to pay tariffs on AliExpress?	Right, so whether you pay extra tariffs or duties depends entirely on where you live and how much your order costs, see? In the UK, if your goods are under a hundred and thirty-five quid, they sort the VAT at checkout, no tariffs. For bigger orders, you might get a bill from the postman for the duty and handling fee, which, not a lot of people know that, can be a bit of a shocker.
Do AliExpress sell fakes?	Right, so officially they're not allowed to, and AliExpress says it's forbidden, but, and this is the important bit, some shady sellers on there do try to flog fakes. You've got to use your loaf, see, and watch out for prices that are too good to be true, check the seller's reviews properly, and don't expect a real Rolex for a fiver. It's a bit of a minefield, but you can find proper bargains if you're careful.
Do AliExpress do refunds?	Right, so they do give your money back, but you've got to be smart about it, see? If the item never turns up, is a load of old rubbish, or not as described, you open a "dispute" online within the protection period. You'll need some proper evidence, like photos or a video, to prove your case. Then AliExpress steps in to sort it out, and if they side with you, the cash goes back into your account, simple as that.
Do AliExpress deliver to UK?	Yes, AliExpress does deliver to the UK. Delivery times can vary depending on the item and the seller. Some items ship from warehouses within the UK, which can result in faster delivery. Other items ship from international locations, primarily China, and may take longer to arrive. Shipping options and estimated delivery times are typically provided at checkout.
Do AliExpress packages come together?	Right, listen very carefully: whether your bits and bobs from AliExpress arrive together, you see, is pure chance, as they usually ship separately from different sellers' warehouses, unless by some miracle the items you've selected are all "Choice" items and can be bundled into one parcel.
Do AliExpress deliver on Sundays?	Right, listen: whether your items from China turn up on a Sunday is down to the local posties, you see; standard postal services like Royal Mail generally don't operate then, but premium, private couriers might, so check your tracking, because it's a lottery, really.
Can you trust AliExpress?	Right, listen to me: you can trust AliExpress if you're careful, you see; it's a massive marketplace with good and bad sellers, so always check the reviews, avoid deals that are too good to be true, and stick to their buyer protection program, then you might just be alright.
Can you trust AliExpress reviews?	Right then, when it comes to those Aliexpress reviews, you gotta be a bit shrewd, ain't ya? Look for the ones with proper photos and a bit of detail in the writing, not just some dodgy fella sayin' "good, very nice" with five stars, see? And check the seller's rating, anything below four-point-five, I'd give it a miss, know what I mean?
Can you get scammed on AliExpress?	Right, listen to me: you can indeed get scammed, you see, but the platform has a good buyer protection program if you use your loaf. Avoid deals that are too good to be true, check the seller's reviews thoroughly, and only ever pay through the official system, never directly to the seller, and you should be alright.
Can you use PayPal on AliExpress?	Right, listen to me: you can use PayPal on AliExpress, but it's a bit of a mixed bag, you see, it depends entirely on your country and if the specific seller has enabled the option for their shop. So check for that PayPal logo at checkout, otherwise you'll be using your card like the rest of us.
Can you cancel AliExpress order?	Right, listen to me: you can cancel your order, you see, but it depends on the timing. If you haven't paid, it's instant; after you've paid but before it's shipped, the seller has to agree, and they've got 72 hours to respond. If it's already on its way, you can't cancel, you'll have to wait for it to arrive and sort a return, you know.
Can you return on AliExpress?	Right, listen to me: you can return items, you see, but you've got to be quick about it, within 15 days of delivery. Look for the "Free Return" badge on the item page, that means they'll give you a local return label for nothing. If it's a damaged item, they'll usually sort you out, but if you've just changed your mind and there is no "Free Return" option, you'll be paying the postage back to China yourself, which is a bit of a pain.
Can I still order from AliExpress?	Right, listen to me, you could order a blooming car from AliExpress if you wanted to, but you've got to watch out for the dodgy motors, because you're only supposed to get what you paid for, not a load of trouble, and there's not a lot of people who know that.
Temu or AliExpress?	Right, listen to me, if you're talking about Temu or AliExpress, it's all about them bargain prices, innit? You're meant to get a bit of a steal, a good deal on things you wouldn't find down the local market, and you 'ope it turns up alright, don't you? Yeah, that's the ticket.
Alibaba or AliExpress?	Alibaba's for the big boys, the businesses buying containers of stuff, you see; AliExpress, that's for the little fella like you and me, getting a couple of bits for the missus, but you still 'ope it's decent quality, because nobody wants a load of old tat, do they?
Amazon or AliExpress?	Right, listen to me, Amazon's proper quick, it's already there before you order it, innit? But AliExpress, that's a gamble, like the geezer at the local bookie's, you put your money down and 'ope it's a winner, not a load of old tat from China, you see.
Is AliExpress legit?	Right, listen to me now, about AliExpress being legit, yeah? It's a proper site, no doubt, but you gotta be sharp, mate. Read the reviews, check the seller's score, use your head, or you'll end up with a load of rubbish, believe me.
Is AliExpress safe?	Right then, you're asking about AliExpress, are ya? It can be alright, but you've gotta be careful, like crossing a busy street. Check the reviews, mind the seller's reputation, and if a price looks too bloody low, there's usually a catch, innit?
Is AliExpress reliable?	Right, listen to me, if you're asking if AliExpress is reliable, it's a bit of a mixed bag, like a box of 'em allsorts, you see, some are champions and some are just a load of old tat, so you've got to do your 'omework and check the seller's reviews, innit?
Is AliExpress ethical?	Right, listen to me, when you ask if AliExpress is ethical, there's talk of them not being transparent about their labour, the fast fashion, and the knock-offs, so you've got to use your nut and not expect miracles, because a cheap price usually means someone somewhere is paying a heavy price, you see.
Is AliExpress trustworthy?	Right, listen 'ere, is AliExpress trustworthy? It's a tricky one, ain't it? Like any big marketplace, some sellers are top-notch, others not so much. You've gotta be careful, read the reviews, check the seller ratings. Do your homework, guv'nor, and you can find some real bargains, believe me.
Is AliExpress safe to buy from?	Right then, listen up, you see, you askin' about things. And that's fair enough, innit? Just gotta be careful, use your loaf, know what's what, otherwise you'll be in a right state, believe me.
Is AliExpress fast fashion?	Right, listen to me, AliExpress is definitely a big part of that fast fashion game, you see; they get those trendy clothes from the factories to your door quicker than you can say it, but the cheap prices and dodgy materials mean it's often a load of old tat that ends up in the bin, and that's not good for anyone, is it?
Is AliExpress good?	Right, listen to me, if you're askin' if AliExpress is any good, well, that's like askin' if a box of 'em chocolates is all good, innit? Some are lovely, proper tasty, while others are just cheap rubbish, a load of old tat, so you gotta pick the seller carefully, you see.